Privacy Policy
Last updated: March 18, 2026
Introduction
REC Grading, LLC ("we," "us," or "our") operates the REC Grading platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service. By using the Service, you agree to the collection and use of information in accordance with this policy.
Information We Collect
We collect the following types of information:
- Account Information: Email address and display name when you register.
- Card Images: Front and back images of trading cards you upload for grading.
- Usage Data: Pages visited, features used, and interactions within the app.
- Payment Information: Billing is handled by Stripe; we do not store your payment card details.
- Communications: Messages you send via our contact form.
How We Use Your Information
- To provide, operate, and maintain the Service.
- To process card images and generate grading analysis reports.
- To manage your account and subscription.
- To respond to your inquiries and support requests.
- To send service-related notifications (not marketing emails).
- To improve and analyze the performance of the Service.
- To comply with legal obligations.
Card Images
Card images you upload are processed by our grading pipeline solely to generate a condition report for you. Images are stored securely and associated with your account. We do not sell or share your card images with third parties for commercial purposes. Images may be retained as part of your portfolio until you delete them or close your account.
Data Sharing & Third Parties
We do not sell your personal data. We may share data with trusted third parties only as follows:
- Stripe: For payment processing. Subject to Stripe's Privacy Policy.
- Analysis Providers: Card images and metadata may be sent to model providers to perform grading analysis.
- Service Providers: Infrastructure and hosting providers necessary to operate the Service.
- Legal Requirements: When required by law or to protect our rights.
Public Leaderboard
If you choose to submit a card to the public leaderboard, your display name (leaderboard handle), card image, and grade information will be visible to all users of the platform. You may remove your card from the leaderboard at any time from the card's detail page.
Data Retention & Deletion
We retain your data for as long as your account is active or as necessary to provide the Service. You may request deletion of your account and associated data by contacting us at the email below. Upon deletion, your card images and personal data will be removed from our active systems within 30 days, except where retention is required by law.
Security
We implement industry-standard security measures to protect your data, including encrypted data transmission (HTTPS) and secure cloud storage. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Children's Privacy
Our Service is not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal data, please contact us and we will delete it promptly.
Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate data.
- Request deletion of your data.
- Object to or restrict certain processing of your data.
- Data portability (receive your data in a structured format).
To exercise these rights, contact us at the email address below.
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us via the Contact Us page or email us directly at support@recgrading.com.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the date at the top of this page. Continued use of the Service after changes constitutes acceptance of the updated policy.
